Refund policy

1. Our Commitment We are dedicated to providing you with high-quality products/services. If you are not satisfied with our products/services, we offer the following refund policy.

2. Applicable Conditions

  • Full Refund: If you request a refund within 7 days (specify the number of days based on your business) of receiving the item, and the item is unopened and unused, we will provide a full refund.
  • Partial Refund: If the product has been partially used or does not meet the conditions for a full refund, we may offer a partial refund. The specific amount will be determined based on the condition and usage of the product.

3. Refund Process

  • Submit a Request: Please contact our customer service department by email or phone to submit a refund request, providing your order number and reason for the refund.
  • Return of Goods: After review, if you meet the refund conditions, we will guide you through the specific steps to return the product.
  • Refund Review: Upon receiving the returned product, we will inspect it to confirm it meets the refund conditions.
  • Execution of Refund: After confirmation, we will process the refund within __ working days (specify the number of working days based on your business).

4. Refund Method We will refund through your original payment method, such as credit card, PayPal, or other payment platforms.

5. Non-Refundable Situations

  • Custom products or items clearly labeled as "non-refundable."
  • Any product that has been damaged due to misuse or improper use.
  • Any product that exceeds the refund period.

6. Special Circumstances For special circumstances or inquiries, we encourage you to contact our customer service team directly, and we will do our best to assist you.

7. Policy Updates We may periodically update this refund policy to reflect our business practices or changes in law. Any significant changes will be notified through our website, providing you with ample time to review them before they take effect.

8. Contact Us If you have any questions about our refund policy or need further information, please contact us at:

Email: [Your Email] Phone: [Your Phone Number] Address: [Your Address]